Means of Payment

Fontan Ixtapa accepts Visa and Mastercard. The Hotel reserves the right to temporarily hold an amount prior to arrival.

Reservation Policies

Reservation are made directly in our reservation department or by calling the phone number 755 55 31666 or visiting our web site http://www.hotelfontanixtapa.com
At the time of making your reservation it is necessary to provide the requested personal data: Name (s) and Lastname (s), telephone, email and number of people (in case of childs, indicate ages).

Cancellation Policy

Valid at the time of booking. For more information consult the web site http://www.hotelfontanixtapa.com

Privacy Policy

NOTICE OF PRIVACY
In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the “LAW”) and the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter “ REGULATION ”), it is made known that Grupo Hotelero Empresarial, SA de C.V., Nuevo Hotel Ixtapa, S.A. of C.V .; y Nuevo Hotel Cozumel, S.A. de C.V., (hereinafter “BF Hotels”) respects the right to privacy and protection of personal data.

IDENTITY AND ADDRESS OF THE RESPONSIBLE
BF Hotels are responsible for the processing of your personal data, with address at Av. Paseo de la Reforma 24, Mezanine, Col. Centro, Delegation Cuauhtemoc, C.P. 06040, Mexico, D.F.

PERSONAL DATA COLLECTED BF Hotels
The personal data that BF Hotels may collect include names, surnames, date of birth, marital status, addresses, home and office phones, cell phone numbers, emails, federal taxpayer registration keys, information on payment methods, economic dependents; all information that the holder has provided and / or provided throughout the contractual or commercial relationship established; Those data related to the services and / or products that Hoteles NF provides and / or sells.

PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
Personal data may be processed and used by Hoteles BF to fulfill those obligations that derive from the existing legal and / or commercial relationship; the identification, operation, administration and commercialization of contracted products or services; be contacted and send information in order to know the level of satisfaction in relation to the acquisition of the services, as well as to follow up on your requests, suggestions, claims and / or any other request or to perform actions of technical updates of the products and / or services that you had acquired; be contacted and send information to inform you about our company's commercial information and / or third parties, among which is the one related to raffles, promotions, information on new services, events, changes in services, evaluation of the quality of services , information from our business partners, internal studies on consumption habits, including any marketing, advertising, statistics and commercial prospecting actions; be contacted and send information to comply with legal requirements, keep our records updated, follow up on our business relationship, if any, and maintain communication in general.

TRANSFER OF PERSONAL DATA
Hoteles BF may transfer the personal data contained in its databases to its subsidiaries and / or subsidiaries and even to third parties, national or foreign, unless the respective owners expressly express their opposition.

ARCO RIGHTS
To limit the use or disclosure of your personal data, as well as to revoke your consent and exercise the rights of access, rectification, cancellation or opposition, you must submit a request to our data protection department by email to reservaciones@hotelesbf.com ; or in writing to the address Av. Paseo de la Reforma 24, Mezanine, Col. Centro, Delegation Cuauhtemoc, C.P. 06040, Mexico, D.F .; or, by calling (55) 5002-6300 or toll free at 01 800 4 FONTAN (366-826), following the corresponding instructions.

MODIFICATIONS TO THE PRIVACY NOTICE
Hoteles BF reserves the right to change, modify and / or supplement this Privacy Notice, at any time. The modifications will be duly informed through our website http://www.hotelesfontan.com, or any other means of oral, printed or electronic communication that Hoteles BF determines for this purpose. Last update date May 16, 2013.

"The words 'Hotel BF,' Hotels Fontán ',' Hotel Fontán México ',' Hotel Fontán Ixtapa ',' Hotel B Cozumel, Casa Lisa, Hotel Villavera are registered trademarks".